Voice Communication Systems

Representing voice systems as well as data is an essential component in business technology solutions. As the combining of voice and data systems continue to evolve, we at Accent Computer Solutions, Inc. have well positioned ourselves to support your voice and data systems as we offer the latest in digital technology. We specialize in providing total solutions to fill all communication needs. From multi-site connectivity, voice mail and auto attendant to Voice Over IP (VOIP), CTI and call center applications, we can design, install and support a scalable, long-term solution that fits the needs of your business.

Our customizable voice communication systems provide hundreds of features; including:

Convergence of Voice, Fax, Data & Video

  • Voice Over Internet Protocol (VoIP)
  • Integrated Services Digital Network (ISDN)
  • Computer Telephony Integration (CTI)
  • Multi-site connectivity

Call Answering Solutions

  • Voice mail integration
  • Automated attendant
  • Automatic Call Distribution (ACD)
  • Direct Inward Dialing (DID)

Call Center Applications (ACD, MIS)

  • Efficient call handling through automated attendant
  • Faster response to callers

Return on Investment

  • Modular growth & user-friendly interface
  • LCD feature prompting
  • User-programmable buttons
  • Wide selection of telephones

Cost Saving Solutions Built In

  • Routes call in the most efficient manner