IT Support Services

Accent Computer Solutions, Inc. has provided Information Technology (IT) support and services to businesses of all sizes since 1987. It is our vision to provide a wide complement of high quality, on-call and outsourced technology services to our clients. Services customized for the individual business will help minimize downtime and lower total costs. They include:

  • Desk-side Support: This on-site person is who your users will often refer to as the 'computer guy.' Very knowledgeable on most desktop issues and works well with your employees. We keep him trained and supported; you keep your users happy and productive.
  • Helpdesk: You need to have one number for your users to call for resolving all computer related issues. Accent Computer Solutions takes care of the rest. If the issue is not resolved over the phone, we escalate and take the appropriate action.

We provide several options for on-site support. Our focus is on solving technical problems with proven methods consisting of the right mix of hardware, software and/or service. Clients with internal IT departments use the services of Team Accent for specific project roll-outs, upgrades and overflow support tasks. Clients without internal IT departments feel confident about their network performance by using Team Accent's managed services and on-site support to minimize downtime and plan for future growth.

Accent Computer Solutions is uniquely qualified to design, install, upgrade or support the latest server and network technologies.

  • Windows 2003, 2000, Small Business Server (SBS) installation and migration
  • Active Directory design, installation, and migration
  • Exchange 2003, 2000, and older system support and migration
  • Internet Security and Acceleration Server (ISA)
  • High end network router design and programming
  • Managed services and remote administration
  • Managed firewalls
  • Anti-virus/Anti-vandal Filtering
  • Roll-Out Services
  • Project management/implementation
  • Temporary staffing
  • Service contracts

Accent Computer Solutions maintains appropriate technical certifications to insure that you are provided with up to date knowledge and technical support.

Credentials

  • Microsoft Certified System Engineer (MCSE 2000, 2003 & NT)
  • Microsoft Certified Database Administrator (MCDBA)
  • Microsoft Certified Trainer (MCT)
  • Microsoft Certified System Administrator (MCSA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Professional (CCNP)
  • Cisco Certified Design Associate (CCDA)
  • Cisco Certified Network Associate (CCNA)
Accent Computer Solutions, Inc. provides businesses of the Los Angeles and Ontario areas with IT services and computer support. We offer a wide variety of computer services: network and computer cabling, wireless installation, telephone systems and managed services for your business.

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